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Supervisory It Specialist (Sysadmin)

$104,008 – $135,209 Per Year
Closing on Aug 14, 2023

About Federal Emergency Management Agency

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

Georgia, Atlanta
Requires Relocation:
Start Date:
End Date:
Offering Type:
Hiring Paths:
Internal to an agency - appears on USAJOBS Career transition (CTAP, ICTAP, RPL)
Service Type:
Travel Percentage:
Occasional travel

Job summary

The ideal candidate with serve as a technical expert who is responsible for providing expert guidance, planning, implementing and directing for customer support, regional systems administration, multiple, complex IT projects for field and regions. This position star at a salary of $104008 (GS-13), Apply for this exciting opportunity to become a member of the Region 4 Office, Mission Support, IT Service Branch team within FEMA. View common definitions of terms found in this announcement.

Major duties

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS. When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA). Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. FEMA prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information. EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions. In this position, you will serve as a Supervisory IT Specialist, in the Region 4 Office, Mission Support, IT Service Branch. The incumbent will be for design, installation, operation, administration and maintenance of the FEMA R4 systems. Serving as a technical expert overseeing development and management of systems resources including performance, capacity, availability, serviceability, security, and interoperability issues for the agency's regional systems. Exercising responsibility for analyzing and verifying the feasibility of advanced systems design and integration within established and planned systems architectures Maintaining systems configuration, managing integration of systems files (update, patches, enhancements, etc.) to ensure rigorous application of information security and information assurances polices, principles, and practices in the delivery systems administrations services. Evaluating the effectiveness of systems, devices, procedures, and methods use to safeguard data in computer managing implementation of approved programs and projects, ensuring implementation and compatibility of programs are consistent with policies and programs guidance. Coordinates the development of the needs and requirements of the IT projects received with IT Branch Chief to obtain the needed data analysis in determining resources requirements and life cycle management to establish the Annual IT budgetary and financial requirements for Region IV, Division, and other components as directed. This position serves as the IT Operations Staff Supervisor in the Operation Branch ensuring the strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals objectives, and work plans


To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Public Trust/High Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations. Please ensure you meet the qualification requirements described below.


Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The time-in-grade requirement must be met within 30 days of the closing date of this announcement. You qualify for this position at the GS-13 level (starting salary $104,008) if you possess the following: One full year of specialized experience equivalent to the next lower grade (GS-12) in the Federal Service. This experience may have been gained in the federal government, a state or local government, a non-profit organization, the private sector, or as a volunteer; however, your resume must clearly describe at least one year of specialized experience. Specialized experience for this position includes: Experience as a technical expert and IT Project Manager with IT operations experience for field and region; and Experience providing expert guidance, planning, implementation and direction for regional and disaster customer support; or Experience as a regional/disaster systems administrator that coordinates multiple IT operations for field and region. In addition to the minimum qualifications described above, you must have IT-related experience demonstrating each of the four competencies listed below, equivalent to the GS-13 level: Attention to detail- Is through when performing work and conscientious about attending to detail. Customer Service- Works with clients and customers (that is any individual who use or receive the services or products that your work unit produces and including general public, general individuals who work in the agency, other agencies or organizations outside the Government to assess their needs, provide information or assistance resolve their problems or satisfy their expectations: knows about their available products and services. Oral Communication- Express information (for example ideas or facts) to individuals or groups effectively, taking into account the audience and nature of information (for example, technical sensitive, controversial); makes clear and convincing oral presentations; listening to others, attends nonverbal cues, and responds appropriately. Problem Solving- Identifies problems, determines accuracy and relevance of information uses sound judgement to generate and evaluate alternatives and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide federal grade levels to positions listed in Federal Government; the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information will result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here. Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.


We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire that is based on the following competencies needed to perform this job: Technical Proficiency Communication Customer Service Representing the Agency Teamwork and Cooperation Leadership If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. We recommend that you preview the online questions for this announcement before you start the application process. Career Transition Assistance Plan (CTAP) Eligibles: If you have never worked for the federal government, you are not eligible. View information about CTAP eligibility on OPM’s Career Transition Resources website. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP; 2) be rated well-qualified for the position; and, 3) submit the appropriate documentation to support your CTAP or eligibility (see “Required Documents” section of this announcement). Well-Qualified is defined as those applicants who are rated with a minimum score of 85.00 for this position. Interview Requirement: Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration. (Remove if N/A) You may preview questions for this vacancy.