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Mission Support Specialist (Generalist)

Full-time
$69,107 – $89,835 Per Year
Closing on Aug 11, 2023

About Customs and Border Protection

Customs & Border Protection (CBP): Securing America’s Borders The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS. Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation’s borders. At CBP, we: Secure and facilitate trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws Screen passengers, vehicles, and shipments entering our country Seize illegal narcotics, vehicles, and agricultural products and prohibited goods. Prevent unauthorized entry into the country Rescue individuals who fall into dangerous conditions traversing our border Find us on Twitter at @CBP and @CBPJobs Find us on LinkedIn at U.S. Customs and Border Protection CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP’s mission, core values and careers at https://www.cbp.gov/about

Location:
Texas, El Paso
Requires Relocation:
No
Start Date:
07/08/2023
End Date:
11/08/2023
Offering Type:
Permanent
Hiring Paths:
Internal to an agency - appears on USAJOBS
Service Type:
Competitive
Travel Percentage:
25% or less

Job summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, at the following locations: 1 vacancy - Special Operations Group, Resource Management Branch, El Paso, TX.

Major duties

Joining the Customs and Border Protection U.S. Border Patrol will allow you to use your expertise in administration to provide advisory and technical services to management. Apply for this exciting opportunity to strengthen homeland security by analyzing and refining existing work methods and developing new methods and procedures. This position starts at a salary of $69,107.00 (GS-11, Step 1) to $89,835.00 (GS-11, Step 10) with promotion potential to $89,835.00 (GS-11 Step 10). In this Mission Support Specialist position, you will strengthen the Department's ability to protect the homeland by becoming a valuable member of a team of administrative professionals. Typical work assignments include: Performing administrative services essential to office operations such as personnel, equipment, financial management, contracts, time and attendance, safety, logistics and records management Serving as the Local Property Officer and responsible all phases of property management functions Processing purchase requisitions and purchase orders, purchasing office supplies, equipment, services using a government purchaser card, while ensuring compliance with all purchasing procedures, laws, and policies Assisting employees with travel issues, serving as an alternate travel preparer, review, monitoring and maintaining all travel related responsibilities Assisting with the fleet card program to include performing audits, extracting reports, and reconciling invoices

Requirements

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.

Qualification

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Coordinating and monitoring administrative projects such as budget, personnel, travel, space, and logistics Problem solving, analyzing data to identify trends and develop estimates and studies Preparing narrative and data reports, and representing the office in dealings with vendors and personnel from administrative support organizations. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution:GS-11: A Ph.D. or an equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree or an LL.M. degree from an accredited college or university may substitute for experience required at this level. (A course of study in business, international business, or a related field is qualifying.) Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours. Combining Experience and Education: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/11/2023. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Evaluations

Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/12079286 We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire. This self-assessment will be used to assess the following competencies or KSAs: Knowledge of the concepts, principles, practices, regulations and policies related to workforce management, compensation, and general administrative guidelines Knowledge in the application of methods and techniques to analyze and evaluate the effects of potential changes in plans and procedures Ability to work independently; plan and carry out assignments in conformance with accepted policies and practices Ability to understand, analyze, and evaluate information in order to determine accuracy and make recommendations to improve operations and/or meet business objectives Skills in utilizing standard computer programs (i.e., Microsoft Office Suite) to develop and maintain electronic files, documents to prepare various type of issue/project papers, PowerPoint presentations, and spreadsheets that concisely present findings and recommendations Ability to communicate, both orally and in writing, with all levels of management and employee If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12079286 Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible.View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.